jeffkloy.me

At this internship, I have worked with fellow student colleagues, formed student organisation coalitions, and recruited/trained volunteers to influence SFSU faculty & administration to stabilise tuition fees and reduce university textbook costs.

Oversaw the formation of a non-profit organisation that provides information & referral services for youth, with a focus on California teen/young adult crisis education and counselling.
• Supervised the "Education & Research Program", "Support Connections Program", and our community engagement initiatives, in foundation building with their respective Directors, program development, and methodology implementation
• Ensured staff accountability and resource/material necessities for an efficient organisation
• Planned, coordinated, and implemented social research projects for evaluation and to improve client service delivery

Worked under the Volunteer Program Coordinator and Office Administrator. Assisted in clerical and special project needs, such as: mail sorting, document manipulation, creating training and publication packets, donation inventory, and financial auditing of cheques & receipts.

Gained experience by providing services for non-profits and small businesses in need of network and technical support.
• Works alongside the Lead Consultant in project development and client solutions
• Installs and maintains contracted web sites & online applications, such as NAS, CMS, ERP, and LAMP
• Provides software support for Windows, Mac OS X, and Linux operating systems
• Coordinates information between Lead Consultants and other on-staff technicians

Worked under the Volunteer and Intern Resources Manager, and collaborated with both Community Centre and Health Promotions staff members in assisting Tenderloin neighbourhood residents and homeless population with access to services. Conducted evening check-ins and both did logistical support and reception for Needle Exchange.